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Real people, real answers. Our customer care team responds to every message within 24 hours during support hours.

✓ Response within 24 hours ✓ Mon–Sat support ✓ Email, chat & social

Write to us

Send us a message at any time. We read every email and respond within 24 hours during support hours. Include your order number if your query is order-related.

Customer support

info@wiremason.com

We read every email and respond within 24 hours during support hours. Please include your order number if your query is order-related.

info@wiremason.com

Chat with us on Messenger

Prefer faster replies? Message us directly on Facebook Messenger. Our team monitors Messenger during support hours and typically responds within minutes.

Usually replies within minutes

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Follow Wiremason for new products, setup tips and everyday tech we think is worth knowing about. For order-related questions, email or Messenger is fastest.

Company information

Wiremason is operated by two entities. The addresses below are registered offices, not return addresses — contact us first and we'll send return instructions.

Sales & Operations

BULKECOM LIMITED

Company Reg. No. 79121229

Glenealy Tower, No.1 Glenealy
Unit 2A, 17/F, Central
Hong Kong SAR

info@wiremason.com

Parent & Brand Owner

BULKECOM LLC-FZ

Trade Licence No. 2425519

Meydan Grandstand, 6th floor
Meydan Road, Nad Al Sheba
Dubai, UAE

hq@bulkecom.com

Press & Media

Media enquiries & coverage requests

For press features, product reviews, partnerships or media kit requests, please reach out directly. We respond to press enquiries within 48 hours.

Press contact

info@wiremason.com

Subject: Press Enquiry

Support hours

Monday – Thursday8:00 AM – 8:00 PM
Friday – Saturday8:00 AM – 12:00 PM
SundayClosed

Responses within 24 hours during support hours. Off-hours messages answered next working day.

All times Hong Kong Time (HKT, UTC+8)

Partnership & wholesale

Interested in stocking Wiremason?

We'd love to hear from you. Reach out with your company details and we'll be in touch.

info@wiremason.com ↗